Protective Cases FAQs
Q: Do I need to bring my instrument in?
A: We always prefer to actually measure the item ourselves for the best results. If not you can provide us with accurate dimensions, or we can look it up on the web for the purposes of a quote. If we rely purely on someone else’s measuring this adds the potential of inaccuracy.
Q: Will I need to leave my item with you?
A: Sometimes this is best if a large amount of measurements are required to be taken in preparation to building your case. We take the utmost care of your precious items and of course we’re insured (which we’ve never needed!)
Q: What cases do you have on the shelf?
A: We do carry a range of plastic cases to suit all budgets; however, all of our aluminium cases are made to order to exactly suit the application.
Q: How quickly can I get a case?
A: This can vary as we get busy and if the case you need is complicated. Our standard answer is approximately three to four weeks. We are sometimes able to supply cases within 24 Hours where necessary though. We try to be accommodating and have a large enough work force and factory to be flexible.